Automate Your Workshop Processes with Getac

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【Summary】Getac Aftersales Connected Platform offers efficient aftersales processes, online service booking, intelligent workshop planning, rugged computing, and electronic vehicle health checks. With artificial intelligence and real-time business intelligence, it aims to increase revenue, lower costs, and provide a competitive advantage in the automotive industry. Contact Russell Younghusband for more information.

FutureCar Staff Oct 31, 2023 4:25 PM PT

Automate Your Workshop Processes with Getac

Getac Aftersales Connected Platform incorporates the latest software technologies to revolutionize aftersales processes and enhance customer experience. With a focus on efficiency, visibility, and control, this platform ensures that your valued customers always receive the best overall experience.

One of the key features of the Getac Aftersales Connected Platform is the dynamic online service booking system. This system allows customers to book their service appointments 24/7 through various channels, including desktop, tablet, and mobile devices. By introducing this self-service option, businesses can increase their efficiency and improve the service appointment process.

Intelligent workshop planning is another crucial aspect of the Getac Aftersales Connected Platform. Powered by AI, this planning solution automatically assigns jobs to technicians based on their skills and certifications. It also adapts to unexpected situations, optimizing the planning process in real-time. With rugged Windows or Android tablets, technicians can easily view and update job cards, ensuring that the work is completed according to OEM and dealer standards.

Stay connected to your customers with Getac's flexible EVHC and Communication platform. This platform allows businesses to keep customers informed about the progress of their vehicle's service throughout the day. With features like easy-to-create templates, video capture, and online customer estimates, the EVHC platform is designed to enhance communication and provide a versatile solution for dealerships.

At the core of the Getac Aftersales Connected Platform is artificial intelligence, which automates processes and provides real-time business intelligence dashboards and reports. Integration with third-party systems is seamless through Getac's open APIs, ensuring a smooth workflow. The platform also prioritizes security and data privacy with permission-based roles aligned with industry guidelines.

By selecting the modules that complement your current systems, Getac's aftersales platform aims to increase revenues, profitability, and lower operating costs. In a competitive market, bold steps and innovation are necessary to stand out and attract lifelong customers. Getac offers a competitive advantage in the automotive industry, and for more information, you can contact Russell Younghusband at r.youngh[email protected] or visit Getac's Automotive Industry Solutions.

Visit Getac at stand A20 at the Automotive Management Live 2023 to learn more about their aftersales solutions and how they can benefit your business.