Electric vehicles face more technical issues than traditional gasoline vehicles in the US

Home > Industry Analysis > Content

【Summary】A US study by JD Power found that electric cars have more technology glitches than petrol cars. The study showed that 17 out of 21 advanced features had more problems per 100 vehicles in electric cars compared to petrol models. This finding was consistent with the results of a previous study by JD Power. The report emphasized the importance of a strong advanced tech strategy for electric vehicle manufacturers to compete with high-tech entrants like Tesla.

FutureCar Staff Aug 28, 2023 11:35 PM PT

Electric vehicles face more technical issues than traditional gasoline vehicles in the US

According to a recent report by US research firm JD Power, electric vehicles have more problems with advanced vehicle technology compared to petrol models. The study, known as the Tech Experience Index, evaluated owner experiences with new vehicle technology as it enters the market. Out of the 21 advanced features assessed, 17 had more problems per 100 vehicles on electric vehicles than on petrol models.

This finding aligns with the results of the JD Power 2023 Initial Quality Study, which also showed that electric vehicles (excluding Tesla) had 46% more total vehicle problems compared to petrol vehicles. Additionally, satisfaction among owners of electric vehicles was lower. Kathleen Rizk, senior director of user experience benchmarking and technology at JD Power, emphasized the importance of innovation and advanced tech strategy for vehicle manufacturers, especially those aiming to establish themselves in the electric vehicle market.

Rizk stated, "The perception in the industry is that most electric vehicles should offer many advanced technologies to compete with high-tech entrants like Tesla. Success in this space will depend on manufacturers that can flawlessly execute their strategies while ensuring a consistent user experience for both tech-savvy individuals and those less familiar with technology."

Joshua Dowling, a motoring journalist with over 20 years of experience, has been closely following these developments. Having worked for The Sydney Morning Herald and News Corp Australia, Dowling joined CarAdvice/Drive in 2018. He has also served as a World Car of the Year judge for more than a decade.

For more information on Joshua Dowling and his insights into the automotive industry, click here.