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Electric cars face higher technological issues than gasoline cars

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【Summary】US study finds electric cars have more tech glitches than petrol cars, with 17 out of 21 advanced features having more problems per 100 vehicles on electric models. The study also reveals that total vehicle problems are 46% higher for electric vehicles (excluding Tesla) compared to petrol vehicles. The report highlights the importance of a strong advanced tech strategy for electric vehicle manufacturers.

FutureCar Staff    Aug 30, 2023 9:40 AM PT
Electric cars face higher technological issues than gasoline cars

A recent study conducted by US research firm JD Power, called the Tech Experience Index, has revealed some interesting findings about advanced vehicle technology. The study aimed to assess owner experiences with these technologies as they are first introduced to the market, providing an early measure of any problems that may arise.

According to the JD Power report, out of the 21 advanced features analyzed, 17 of them had more problems per 100 vehicles on electric vehicles compared to petrol models. This finding is consistent with the results of the JD Power 2023 Initial Quality Study, which also showed higher total vehicle problems among electric vehicles (excluding Tesla) when compared to petrol vehicles.

The report highlighted the importance of innovation in advanced tech strategies for all vehicle manufacturers, particularly those aiming to establish their reputation in the electric vehicle space. Kathleen Rizk, senior director of user experience benchmarking and technology at JD Power, emphasized the need for electric vehicles to offer advanced technologies to compete with high-tech entrants like Tesla.

However, Rizk also acknowledged that success in this area will depend on manufacturers executing flawlessly and ensuring a consistent user experience for both tech-savvy individuals and those who may not be as familiar with advanced technologies.

It is worth noting that Joshua Dowling, a well-established motoring journalist with over 20 years of experience, has been involved in this study and has been a World Car of the Year judge for more than a decade.

For more information about Joshua Dowling and his work, please click here.

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